社群媒體帳號資安：怎麼保護自己？ Social Media Account Security: How to Protect Yourself?
數位時代的生存指南，保護您的個資與數位資產。 A survival guide for the digital age to protect your personal data and digital assets.
01. 引言：為何社群資安如此重要？ 01. Introduction: Why Social Media Security Matters?
數位生活中心 Digital Life Center
社群媒體 (LINE, FB, IG) 已成為我們日常溝通、資訊獲取和娛樂的核心平台，深刻影響社會互動。 Social media (LINE, FB, IG) has become the core platform for our daily communication, information, and entertainment, deeply impacting social interaction.
帳號被盜的嚴重後果 Consequences of Hacking
- 個人資料外洩 (私密資訊)Data Leakage (Private Info)
- 財物損失 (詐騙與勒索)Financial Loss (Fraud/Ransom)
- 人際關係受損 (冒用身份)Relationship Damage (Identity Theft)
- 企業聲譽受損Corporate Reputation Damage
02. 常見的社群帳號盜用手法 02. Common Account Hacking Methods
釣魚詐騙 Phishing
假冒官方登入頁面、獎品通知，誘騙輸入帳密。需仔細檢查網址。 Fake login pages or prize notifications to steal credentials. Always check the URL.
惡意軟體 Malware/Virus
下載不明檔案或點擊惡意廣告。僅從官方管道下載軟體。 Downloading unknown files or clicking malicious ads. Only use official app stores.
弱密碼/重複使用 Weak Passwords
使用簡單或多個網站相同的密碼。一處外洩，全盤皆輸。 Using simple or reused passwords. One breach compromises all accounts.
公共 Wi-Fi Public Wi-Fi
未加密的公共網路可能被監聽。避免進行敏感操作或使用 VPN。 Unencrypted networks can be sniffed. Avoid sensitive tasks or use VPN.
03. 帳號被盜的警訊 03. Warning Signs of Hacking
如果您發現以下情況，請立即行動！ Act Immediately if you see these signs!
- 異常登入通知：Abnormal Login Alert: 未知地點或裝置的登入提示。Logins from unknown locations/devices.
- 無法登入：Cannot Login: 密碼突然錯誤或被更改。Password incorrect or changed.
- 非本人發出的訊息：Unsent Messages: 朋友收到奇怪的借錢或廣告訊息。Friends receiving strange requests or ads.
- 個人資料遭篡改：Profile Tampered: 照片、聯絡資訊被修改。Photo or contact info changed.
- 不尋常的通知：Unusual Emails: 收到大量的密碼重設郵件或不明交友邀請。Password reset emails or mass friend requests.
04. 危機處理：立即應變步驟 04. Crisis Response: Immediate Steps
立即中斷所有裝置Log Out All Devices
使用平台功能強制登出所有其他裝置。Use platform settings to force logout on all other devices.更改密碼 / 重設密碼Change / Reset Password
若能登入立即改密碼；若不能，使用「忘記密碼」功能。Change immediately if logged in; use "Forgot Password" if not.通知親友Notify Friends
防止詐騙擴散，告知親友勿點擊可疑連結。Prevent fraud spread; warn friends not to click suspicious links.向平台舉報 & 保留證據Report & Keep Evidence
截圖對話紀錄，並向官方申訴帳號被盜。Screenshot evidence and report compromised account to support.各平台處理方式 Platform Specific Handling
常見手法：假冒好友借錢、假冒官方活動騙帳密、LINE Pay 異常通知釣魚。Common Scams: Fake friends borrowing money, fake official events, LINE Pay phishing.
對策：Actions:
- 取消勾選「允許自其他裝置登入」。Uncheck "Allow login from other devices".
- 檢查登入中的裝置並手動登出可疑裝置。Check logged-in devices and log out suspicious ones.
- 若無法登入，填寫官方問題反應表。If unable to login, submit official inquiry form.
常見手法：假朋友發連結、釣魚訊息、社團粉專被盜。Common Scams: Fake friend links, phishing messages, stolen pages/groups.
對策：Actions:
- 前往
[facebook.com/hacked](https://facebook.com/hacked)依指示恢復。Go to[facebook.com/hacked](https://facebook.com/hacked)to recover. - 檢查電子信箱是否有來自 FB 的安全通知。Check email for security notifications from FB.
- 使用備用聯絡方式或上傳證件驗證身份。Use trusted contacts or upload ID for verification.
常見手法：商業合作詐騙連結、假侵權通知、免費按讚誘惑。Threads 帳號通常與 IG 連動，風險共存。Common Scams: Fake collaboration links, copyright violation notices, free likes scams. Threads is linked to IG.
對策：Actions:
- 檢查信箱是否有變更通知並點擊「撤銷」。Check email for change notifications and revert them.
- 使用「影片自拍身分驗證」功能。Use "Video Selfie Verification".
- 移除不明的第三方應用程式連結。Remove unknown third-party app connections.
06. 預防勝於治療：最佳實踐 06. Prevention: Best Practices
啟用兩步驟驗證 (2FA) Enable 2FA
這是最重要的防護！即使密碼外洩，沒有第二層驗證碼也無法登入。建議使用驗證器 APP (如 Google Authenticator) 優於簡訊。 Most critical! Even if password leaks, login fails without 2FA code. Authenticator apps are safer than SMS.
高強度獨特密碼 Strong Unique Passwords
至少12位字符，混合大小寫、數字和符號。每個網站使用不同密碼。 At least 12 chars, mix case/numbers/symbols. Unique password for every site.
定期健檢 Regular Checkups
檢查應用程式授權、隱私設定，並確保作業系統與 APP 為最新版本。 Check app permissions, privacy settings, and keep OS/Apps updated.